We are committed to providing a positive user experience, and we want to ensure that you are satisfied with our services. Please read our Return and Refund Policy carefully to understand your rights and responsibilities.



Refund Eligibility:

  • To be eligible for a refund, you must have a valid reason, such as technical issues, or billing errors.
  • Refunds are not available for purchases made outside of [AppStore/Google Play/etc.]. Please refer to the respective platform’s refund policies.

Refund Process:

  • To request a refund, please contact our customer support team at [email protected] with your purchase details and a brief explanation of the reason for the refund.
  • Our customer support team will review your request and may ask for additional information to better understand the issue.
  • Once approved, refunds will be processed up to three (3) months and will be credited to the original payment method.

Subscription Cancellations:

  • For subscription-based services, you can cancel your subscription at any time by accessing your account settings.
  • Cancellations will be effective at the end of the current billing period.
  • Refunds for subscription cancellations will be prorated based on the remaining unused portion of the subscription.

Non-refundable Items:

  • Certain in-app purchases or services may be non-refundable. Please check the app description or contact our customer support for more information.

Technical Support:

  • If you encounter technical issues with our app, please contact our customer support team before requesting a refund. We are dedicated to resolving technical problems and ensuring a positive user experience.

Changes to the Refund Policy:

  • We reserve the right to modify or update our Refund Policy at any time. Changes will be effective immediately upon posting on our website or within the app. Continued use of the app after such changes constitutes acceptance of the updated policy.

If you have any questions or concerns about our Return and Refund Policy, please contact us at [email protected]

Thank you for choosing TrackerHero.


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